FAQs
THE COCKTAILS
Which cocktails are in the range?
Our current range includes:
Ready-To-Serve Bottles:
Bramble; Cosmopolitan, Devon Stormy, Espresso Martini, Mai Tai, Margarita, Mojito, Negroni, Old Fashioned Passion Fruit Martini, Raspberry Daquiri and our own creation Seabird
Ready-To-Drink Cans:
Coastal Paloma, Island Daiquiri, Long Isles Iced Tea, Wood Fired Margarita
How big are the bottles?
We have three different bottle sizes.
Our 'Cabin Serve' bottle is 10cl and contains one single serving.
Our 'Sailor's Serve' bottle is 50cl and contains 5 servings.
Our 'Crew Serve' bottle is 1L and contains 10 servings.
Our Ready-To-Drink Cans are 200ml and designed as one serving.
How do I know what’s in each cocktail?
Each bottle label shows the cocktail name then a list of the main ingredients below it. The full list of ingredients can be found under the product listing on our website.
Do I need to mix them when they arrive?
No. Our cocktails are all pre-mixed so you just need to chill them in the fridge then ‘shake awake’ when you’re ready to pour.
What is the shelf life of each cocktail?
There is no shelf life on our bottled cocktails due to the alcohol content, however once opened we recommend they are refrigerated and consumed within 3-4 weeks.
The canned cocktails have a 12 month shelf life.
The liquid has bits in it, is this ok?
Our cocktails are made with fresh ingredients. The ones containing citrus can separate over time but this is totally expected and you just need to shake the bottle to mix it together again before serving.
ORDERING
How can I place an order?
The best way to order is one our website. If you would like to send to multiple addresses then it's best to place separate orders. If you are placing 10 or more orders at once all to different addresses please contact us and we can help make this process as easy as possible for you.
Is there a minimum order quantity?
There is no minimum order quantity, but there is free delivery if you spend over £25.
Can I send a gift message?
Yes absolutely, you can add a gift message when you go through the order process. Each gift message is handwritten and included in the box.
I live locally in Exmouth, do I have to pay for delivery?
All orders delivered to an EX8 postcode qualify for free delivery.
Who can order?
Only persons over 18 years of age can place an order. All orders must be sent to a residential or business address not a public place.
DELIVERY
How much is delivery?
Delivery is FREE for any order over £25. Orders under £25 incur a delivery fee of £3.95
How will my order be delivered?
Orders are delivered using Royal Mail or DHL depending on the box size. The bottles are packaged safely and securely in protective wrapping and secure cardboard boxes all of which is environmentally friendly.
Signed for / Proof of age
Orders will be sent by means of a ‘signed delivery’ where the person signing must be able to prove their age.
When will my order arrive?
Orders are dispatched within one to two days of being received (Mon – Fri) and any orders placed over the weekend will be processed on the next working day. Once dispatched orders should arrive within 24 hours.
My order is being delivery locally (EX8), how and when will my order be delivered?
Woohoo, firstly you qualify for free delivery no matter what the order value! Just select LOCAL DELIVERY at the checkout. Your order will then be delivered either on foot or by electric vehicle.
Can I ship to multiple addresses?
The best way to do this is to place separate orders. If you set up an account then your details will be saved making repeat orders even quicker.
The contents of my delivery is damaged. What should I do?
We have selected our packaging very carefully and sent multiply test boxes before we launched. However, very occasionally breakages can still occur during transit. If this happens, please contact us immediately at orders@barbuoy.co.uk and we will put things right again.
Do you ship to NI, ROI and the Highlands?
Yes but there is a shipping fee of £6. Please select this method of delivery at the online checkout.
Do you ship internationally?
Unfortunately we can’t ship alcohol overseas.
STORING AND SERVING
How should I store my cocktails?
Upon delivery, drinks should be stored in a cool dry place away from sunlight and then chilled in the fridge just before drinking. Our cocktails can separate over time, just shake the bottle when ready to drink.
How should I serve my cocktails?
When you’re ready to pour, each cocktail should be shaken awake. Each bottle label will give a recommendation for the glass type and garnish to be used.
The cans should be chilled then sipped at sunset.
CORPORATE GIFTS
I’d like to send cocktails to all my corporate customers, is this possible?
Yes, absolutely. We can send multiple boxes on your behalf, include a gift message and also invoice your business directly. If you would like to send more than 10 boxes to different addresses we can input these orders on your behalf.
Please get in touch at orders@barbuoy.co.uk to discuss your requirements.
I am planning an event, can you supply a large volume of bottled cocktails for it?
Yes. Our background is in organising, running and supplying large scale events (think Olympics!) so we can easily create and deliver a bespoke order. Please have a look at our TRADE page and get in touch at orders@barbuoy.co.uk.
TRADE AND RETAIL
I’d like to serve your cocktails in my pub or restaurant, is this possible?
Yes, absolutely. We supply our big bottles to a number of on-trade businesses across the South West. The bottles can be kept behind the bar then poured for customers in a matter seconds. Please have a look at our TRADE page and get in touch at orders@barbuoy.co.uk.
Our AWRS number is: XGAW00000116781
I'd like to stock Bar Buoy cocktails in my shop, is this possible?
Yes, absolutely. We can also support your retail business with in store tasting events and point of sale. Please have a look at our TRADE page and get in touch at orders@barbuoy.co.uk.